Privacy policy
Last Updated: September 2026
At Simonx LTD, we respect your privacy and are committed to protecting the personal information you provide when using Simonx.shop.
Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Name
- Email address
- Billing information
- Phone number, when provided
- Order and transaction information
- Information you provide when contacting customer support
Payment information is processed securely by our payment service providers. We do not store complete payment card details on our servers.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Provide access to purchased digital products
- Respond to customer support requests
- Communicate with you about your orders
- Improve our website and services
- Prevent fraud, abuse, and unauthorized activity
- Comply with applicable legal requirements
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our business, such as payment processors, hosting providers, website services, analytics providers, and digital-delivery services.
These providers may only use information as necessary to provide their services or as otherwise permitted by law.
Cookies and Similar Technologies
Simonx.shop may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the customer experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no online service can guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your personal data.
To make a privacy-related request, contact us at support@simonx.shop.
Contact Us
Simonx LTD
Company Number: 17212920
PO Box 4385
Cardiff, Wales
CF14 8LH
United Kingdom
Email: support@simonx.shop